Privacy Policy

Who controls your data

Guelcos Assessoria Empresarial Ltda., CNPJ 08.084.472/0001-81, with head office at Av. das Nações Unidas, 12901, Torre Norte, 25th floor, Brooklin, São Paulo, SP 04578-910, Brazil, is the controller of personal data collected through this website.

What we collect

Data you submit through our contact form: name, email address, country, company and the description of your product or situation. Technical data collected automatically: IP address, browser, pages visited and referral source, through Google Analytics, Meta Pixel, LinkedIn Insight Tag and Microsoft Clarity. Communication data if you contact us by WhatsApp or email.

Why we process it

To respond to your enquiry and assess whether we can help, which is processing necessary for steps taken at your request prior to entering into a contract. To improve the website and understand which content is useful, based on your consent to analytics cookies. To comply with legal and accounting obligations where applicable.

Who we share it with

Service providers who process data on our behalf: our CRM and marketing automation platforms, our email delivery provider and our analytics providers. We do not sell personal data and we do not share your enquiry with other suppliers or competitors.

International transfer

Our infrastructure and some of our providers are located outside Brazil, including in the United States and the European Union. Where data is transferred internationally, we rely on the contractual safeguards offered by those providers.

How long we keep it

Enquiry data is retained while a commercial relationship is possible and for the period required by applicable law thereafter. You may request deletion at any time, subject to obligations that require us to retain certain records.

Your rights

Under the LGPD and, where applicable, the GDPR, you may request confirmation of processing, access, correction, anonymisation, portability, deletion, information about sharing, and withdrawal of consent. To exercise any of these, contact us through the form on this website and identify the request.

Cookies

See our Cookie Policy for the categories of cookie used and how to control them.

Changes to this policy

We may update this policy. The date at the top of this page is the date of the current version.